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1 comment

We built our house in 2010. Windows starting after 3 or 4 years.

Now there are several and they will do nothing. I would have expected their 10 year warranty to cover them. They pointed us to Builders First Choice who says it's the manufacturers responsibility, but they are out of business. I've been getting the run around for a year!

Numerous calls and personal visits finally got me a Builders First Choice contact. It took to calls to get him in the phone. He said he was the wrong person and the correct person would call me. Of course, he didn't.

I called back and was told the sales manager would call me. Again, no contact except the Credit Manager I spoke with first who told me the company was out of business and I was out of luck.

How is it these AHP had an A+ credit rating? Maybe I can change that!

Product or Service Mentioned: Americas Home Place House Construction.

Reason of review: Warranty issue.

Company wrote 1 public responses to the review from Nov 14, 2017.
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Americas Home Place Verified Representative

We're so sorry you've been having so much trouble with your windows! We invite you to contact our Division President over the Lebanon location, Craig Stephens. Craig is based out of our Knoxville location, (865) 465-0091.

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