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2.1 Based on 42 reviews
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  • Customers like
    • Choosing what we wanted in our home 3
    • Life before ahp was in it 2
    • That we won our lawsuit 1
  • Customers don't like
    • Poor management 5
    • Misrepresentation 5
    • Poor workmanship 4
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Slow building process. Make sure your conversation is recorded. Cracks in the wall. Unfinished stairs. Island to high. Siding buckling. Refuse to fix anything

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We started the process about 8 months ago. We left the 20% deposit that was ask for so that things would move foward faster. this was a very pleasant and fun experiance. Then.....Once they had our money, the entire process came to a stop. No one would take our calls or return our messages. I was told that we could no longer talk with the salesperson that we had been dealing with and that we had to deal with the construction team exclusively. We... Read more

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If my comments are of great concern they please tell me why you refuses to make any change with Wayne ? It blows me away that you " Russell Miskin" refuse to listen to your staff when they share concerns with you! Wayne has got to be the worst leader/manager I have ever worked "for"! Wayne is the only one hurting this office. It will be just a matter of time and his so called leadership skills will start to reflect with not just the staff be... Read more

Was this review helpful? 1 0

I worked with Melanie Moyers at the Knoxville office in Tennessee. I had called and was running late for my appointment but she was so kind and waited on my husband and I. I had a great experience. We were just looking and asking questions because we were referred by a family member. She was beyond helpful and friendly. Its people like her that you would want to be apart of your home buying experience. Thanks again, Melanie! Read more

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We too have had nothing but problems with our Ohio AHP home and Craig Stover and his wife. The salesrep didn't put requirements into the contract, we signed off on things thinking they were correct because HEY THEY ARE THE EXPERTS, only to find later that it wasn't done according to our requests and because it wasn't in writing we heard TOO BAD. Our garage and driveway are nothing but cracks. Windows don't close properly because they aren't... Read more

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Anonymous 2 minutes ago #1213396 West End, North Carolina I would like responde to the above post. I too also work at this location. I must say whoever ,posted the above statement is spot on. Our last sales person requested to be transferred due to Wayne and his management style . Now one of the project mangers has resigned due to his poor management style. So let me just call you out . Russel , when are you going to do something about the... Read more

Was this review helpful? 4 0

Make sure not to trust your salesman. They will make promises and not write them down. I told the company I wanted 36in cabinets and the second bath came in standard 32. They did not want to replace. Don't argue the fact that you are right you are wrong in their eyes if you signed the sheet. It is the little things that make a customer happy not the big things. Wake up Americas Home Place look at te reviews. My project manager was great. Make... Read more

Was this review helpful? 2 1

The Tallahassee office is terrible. No matter what, they always blame every problem or issue on the customer. We started a small house back in January. It is now mid August and it still is not complete. But it isn't their problem, it is mine? Because it takes them WEEKS to give you a change order to sign? And because they ordered things wrong and sprayed texture on the walls when we didn't ask them to. No one calls you back, emails you back.... Read more

Was this review helpful? 4 2

What a joke . The general manager has not a clue as how to manges his staff . His style it to set in office and tell the staff how everything should have been done another way, he by far has been the worst manager that I have ever incounterd . This was brought to his supervisor attention about 6 moths ago and nothing has changed .my understanding at the Asheville location is everyone single person wants out..The GM name is Wayne Beregeron . He... Read more

Was this review helpful? 1 0

Stay away from Fredericksburg location. They misrepresented their agreement with us, took our security deposit and became very condescending and unprofessional once we asked to ask questions. When we starting questioning the contract and integrity of the office, they made it impossible to get the financing and refused to refund the deposit. They refused to give us their corporate company information to discuss the situation with them. Please... Read more

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